By mid-2022, there had been only 7 moderation and appeals specialists into the teams inside the the united states, having 43 agencies who have been rented on outsourced organization Telus Globally into the Guatemala, to pay for app’s six billion estimated month-to-month profiles. So it suggested Rely you’ll now pay a beneficial Guatemalan staff member a quarter out-of a beneficial You moderator’s paycheck.
“The entire idea is actually you to definitely Rely are performing moderation in a different way,” discover one to content sent towards the a beneficial moderators‘ WhatsApp classification immediately after the newest layoffs have been announced. “We had been an in-household try. And from now on they’re going straight back out, thus most likely the experiment unsuccessful.”